Legal

Terms of use

Last updated July 18, 2026

These terms govern your use of Sweet Open. They are an operational pre-launch draft and should be reviewed by qualified counsel before a broad commercial launch.

What Sweet Open provides

Sweet Open uses AI to role-play a small synthetic focus group for marketing emails. It generates qualitative reactions, stated intent, and possible improvements based on the context you provide.

Not a performance forecast

Outputs are directional and may be incomplete, inconsistent, or incorrect. “Would open,” “would click,” and sentiment results are synthetic responses—not measured open rates, click rates, statistical predictions, or guarantees of business performance. You are responsible for reviewing outputs and deciding how to use them.

Your responsibilities

  • You must have the right to submit the content you provide.
  • You must not submit unlawful content, direct personal identifiers, payment-card data, credentials, medical information, or other highly sensitive data.
  • You must not use the service to discriminate, profile individuals, make high-impact decisions, or misrepresent synthetic feedback as real customer research.
  • You are responsible for complying with advertising, email marketing, privacy, intellectual-property, and consumer-protection laws that apply to your campaigns.

Accounts and plans

You are responsible for activity under your account and for keeping login credentials secure. Plan features, usage limits, and prices may change. Paid subscriptions renew as disclosed during checkout until canceled.

Your content

You keep ownership of content you submit. You grant Sweet Open the limited permission needed to host, process, and transmit that content to operate the service and generate requested outputs.

Availability

The service is provided on an “as available” basis. Features may change, pause, or be discontinued, and uninterrupted availability is not guaranteed.

Limitation

To the extent permitted by law, Sweet Open is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service or reliance on its outputs.

Questions

Use the contact form for questions about these terms.